Through the innumerable changes that both Egypt and CIB have lived through over the years, we have remained committed to a strategy that always prioritises our clients. In implementing that strategy, CIB has focused on delivering sustainable profitability and creating value for our clients, shareholders, and community at large.
Our strategy is simple; it revolves around outperforming in all aspects of our business. In that quest for excellence, CIB handpicks its staff members, continuously upgrading and enhancing their skill set through comprehensive training programs, as we believe they are vital to our success formula. Because we offer our employees a host of career prospects and development opportunities, we attract and retain some of Egypt’s strongest banking professionals. This in turn translates into CIB’s remarkable ability to expand the scope of our high-quality products and unrivalled banking services to better suit the constantly evolving needs of our client base.
Building a strong brand image that reinforces CIB’s standing as “A Bank To Trust” has never been a one-man job, as this responsibility extends to each and every one of our employees.
To uphold CIB’s distinct reputation as a leading and trusted financial institution in Egypt, respected for its people, strong core values, performance and commitment to inclusive, responsible and sustainable growth.
To create outstanding stakeholder value by providing best-in-class financial solutions to the individuals and enterprises that drive Egypt’s economy. Through our innovative product offerings, superior customer service, staff development strategies and commitment to sustainability, we will realise our ambitions and help shape the future of banking in Egypt for years to come.
To grow and help others grow.
A number of core values outline the way in which CIB employees work together to deliver effective results for our customers and community.
- Exemplify the highest standards of personal and professional ethics in all aspects of our business
- Be honest and open at all times
- Stand up for one’s convictions and accept responsibility for one’s own mistakes
- Comply fully with the laws, rules and practices that govern CIB’s business in Egypt and abroad
- Say what we do and do what we say
- Our clients are at the heart of our activities, and their satisfaction is our ultimate objective
- Our success is dependent upon our ability to provide products and services that help our clients achieve their goals
- We partner with our clients and work together as a single team with success as our primary objective
- CIB has been a pioneer of the financial services industry since its inception as the first joint venture bank in Egypt 40 years ago, and we believe innovation is a core competitive advantage and promote it accordingly
- We seek to lead Egypt’s financial services industry to the future, with innovation being key to serving the millions of Egyptians who remain unbanked or underserved
- Our work is governed by discipline and perseverance to achieve outstanding results for both our clients and stakeholders
- Our commitment to our clients is guided by our drive for excellence
- We work with our clients to accomplish their current goals and anticipate and plan future goals and objectives
- We collaborate, listen and share information openly within the CIB family to enhance every staff member’s knowledge base and skill set
- Each member of our staff is an ambassador of CIB’s corporate brand and image
- We value and respect each other’s cultural backgrounds and unique perspectives
Respect for the Individual
- We respect all individuals, whether employees, clients, shareholders or community members
- We treat each other with dignity and respect and take the time to respond to questions and concerns
- We firmly believe each individual should have the space to make suggestions and offer constructive criticism
- CIB is a meritocracy, where all employees are privy to equal development opportunities based only on merit and accomplishments
- CIB places employee-client and business etiquette in the highest regard and maintains strict policies for governing decorum
- The observance of good behavior, speech, actions and dress code is part and parcel of our culture at CIB