Mr. Hisham Ezz Al-Arab
Chairman and Managing Director
Mr. Hisham Ezz Al-Arab has led CIB since 2002 as Chairman and Managing Director. Under his leadership, CIB expanded its leading position, grew its market capitalisation from EGP 1 billion to EGP 84.3 billion and developed from a wholesale lender into the full-fledged financial institution it is today. His vision transcended financial performance to include the adoption of best practices in corporate governance, risk management and building a modern banking culture. With these efforts, CIB’s stock is now viewed by the international investment community as a proxy stock for Egypt and the benchmark for its banking industry.
As Managing Director, Mr. Ezz Al-Arab along with the excellent and competent CIB Chief Executives and Management Team bring decades of experience and thought leadership that guide CIB’s direction in addition to overseeing the day-to-day tasks of managing the Bank.
While directing this effort, Mr. Ezz Al-Arab is personally responsible for ensuring adequate and effective governance of the Bank through managing the Risk, Compliance and Legal Departments.
In June 2016, Mr. Ezz Al-Arab received Euromoney’s Award for Excellence for his “Outstanding Contribution to Financial Services in the Middle East”. In January 2015, he was awarded EMEA Finance African Banking Award’s “Best CEO in Egypt and Africa Region” for the year 2014 in recognition of the distinguished success of CIB in the banking sector under his leadership.
Mr. Ezz Al-Arab is the Chairman of the Board of Trustees of the CIB Foundation. He has also been a Director at MasterCard Middle East and Africa’s Regional Advisory Board since June 2007, in addition to being a principal member of the American Chamber of Commerce. For his distinguished work, he was elected as a member of the Board of Trustees for the American University in Cairo in November 2012. In March 2013, Mr. Ezz Al-Arab was also elected as Chairman of the Federation of Egyptian Banks. In February 2014, he became a member of the Institute of International Finance Emerging Markets Advisory Council – EMAC.
Prior to joining CIB, Mr. Ezz Al-Arab led a reputable banking career as Managing Director of international investment banks in London (Deutsche Bank, JP Morgan and Merrill Lynch), Bahrain, New York and Cairo.
Mr. Hussein Abaza
Chief Executive Officer, Institutional Banking
Mr. Hussein Abaza assumed his duties as CEO of Institutional Banking in October 2011. Prior to that, he was CIB’s Chief Operating Officer, Chairman of CIAM and a member of the High Lending and Investment Committee, the Management Committee and the Affiliates Committee, in addition to being on the board of CI Capital Holdings.
Mr. Abaza’s history with CIB extends beyond these positions; between 2001 and 2010 he was the General Manager and Chief Risk Officer whose duties covered a range of responsibilities that included Credit, Market and Operational Risk, as well as Investor Relations. Prior to his time at CIB, Mr. Abaza had occupied the position of Head of Research at EFG Hermes’ Asset Management between March 1995 and October 1999. He had started out his career at Chase National Bank of Egypt, the forerunner to CIB. He holds a BA in Business Administration from the American University in Cairo.
Mr. Mohamed Sultan
Chief Operating Officer
Mr. Mohamed Sultan is CIB’s Chief Operating Officer, assuming his role in February 2015. He joined CIB as Head of Consumer Operations in 2008, and within six months was appointed Head of the Operations Group. In September 2014, Mr. Sultan was appointed Head of Operations & IT before assuming his role as COO.
Under his leadership and management, the Operations Group was significantly developed, resulting in major expansions within the Operations Area through merging several operations divisions, including Corporate Services, Alternative Channels and Real Estate and Facility Management.
In his continuous efforts to enhance the Bank’s internal and external customer experience in alignment with CIB’s overall objectives and strategic goals, multiple departments were established under CIB operations including Treasury Middle Office, Operations Control Management, Retail Operations, and Customer Care Unit.
Following Mr. Sultan’s insightful vision, the Business Continuity and Information Security Management Department – headed by the Chief Security Officer – as well as the Sustainability Department were established, positioning CIB as the pioneer and leader in these fields among other financial institutions in the market.
In 2015-2016, Mr. Sultan lead a major transformation strategy in the IT Division, which added significant value to existing technology and enhanced infrastructure, aiming for a more solid foundation that provides superior services to customers and allowing the business to grow smoothly as the Bank moves forward.
Mr. Sultan has also been leading the Bank’s Digital Transformation strategy with an aim of positioning CIB as a market leader in digital banking.
Prior to joining CIB, Mr. Sultan held the positions of Vice President of Branches Operations and Control Management at Mashreq Bank and Country Operations Head at National Bank of Oman. He has attended several leadership programs in top business schools and is also an alumnus of INSEAD Business School.
Mr. Ahmed Issa
CEO Consumer Banking
Mr. Ahmed Issa leads the Retail Banking Division at CIB and is a member of the Bank’s Management Committee. His key responsibilities cover Consumer Banking, Business Banking and the Bank’s distribution strategies and networks. Prior to this, Mr. Issa was Chairman of the Board at Corplease and at Falcon, Group CFO at CIB, Co-Founder and Head of Research at CIBC and Managing Director of Investment Banking at CI Capital.
Mr. Issa is the Co-Chair of the Banking Committee at AmCham and chairs the Board Audit Committee at Civil Aviation Finance Holding Company.
He earned his MBA at UNC-Chapel Hill’s Kenan-Flagler Business School in 2003 and re-joined CIB the same year.
Mr. Issa is passionate about the role of banks as a fair intermediary in allocating capital, reversing Egypt’s brain drain, equality through education, disruption in consumer banking and how markets work.
Ms. Pakinam Essam
Chief Risk Officer
Ms. Pakinam Essam serves as the Chief Risk Officer (CRO) of CIB. Ms. Essam was appointed to her current position in January 2011. Since then, she commenced the Risk Transformation Process, and the CIB Risk Group evolved into a forward-looking, holistic organization with an integrated view of risks, covering all the key areas including Institutional Banking, Consumer & Business Banking, Market, Operational, Liquidity and Interest Rate Risks. The coverage further expanded to focus on emerging non-financial risks, such as Conduct, Cyber Security, Information Security, Vendor Management, IT, Reputation and Social & Environmental Risks. Ms. Essam is championing the bank’s Enterprise Risk Management framework, with emphasis on Infrastructure, Process, Environment, and Risk Culture.
Under her leadership, CIB has been recognised for four prestigious risk awards by Asian Banker Singapore for Middle East & Africa in the following categories: Enterprise Risk Management, Retail Risk, Liquidity Risk and Operational Risk.
Ms. Essam is a key member of the Bank’s executive committees and an active member of the Bank’s Sustainability Steering Committee and the Board of Trustees of the CIB Foundation.
Ms. Essam joined CIB after graduating from Faculty of Economics and Political Science, Cairo University, and has over 25 years of experience in banking and risk management.
Mr. Amr El Ganainy
President, Global Customer Relations
Mr. Amr El Ganainy joined CIB in 2004 as General Manager, Financial Institutions Group. In January 2010, he assumed his role as President of the Global Customer Relations Department, a one-stop shop to the largest 30 groups in the Bank. The Relationship Management (RM) concept involved an incremental layer of client coverage within CIB’s new approach to product structure that mainly focuses on improving the overall client relationship via measurable KPIs.
Mr. El Ganainy succeeded in transforming and developing Global Customer Relations since inception. The accounts under management witnessed numerous generic and new commitment additions that grew the portfolio from EGP 8.6 billion in January 2010 to around EGP 100 billion by December 2016. The success of the RM model led to the February 2016 decision to cascade this model to all corporate and strategic accounts after exceeding all set strategic targets and KPIs.
Mr. El Ganainy is also the Chairman of International Securities & Services Co. (Falcon Group), Chairman of CI Asset Management Co., Board Member of TE DATA, Board Member of CI Capital Holding Co., Board Member of Misr for Central Clearing, Depositary and Registry Co., Honorary Chairman of Interarab Cambist Association (ICA), Honorary Chairman of Egyptian Dealers Association (ACI Egypt) and a member of the American Chamber of Commerce in Egypt.
He was the Chairman of Commercial International Brokerage Co., Chairman of United Brokerage Co., Abu Dhabi, Executive Board Member of ACI International (The Financial Market Association), Board Member of Royal & Sun Alliance Insurance Co. and Chairman of Capital Securities Brokerage Co.
Prior to joining CIB, Mr. El Ganainy worked at the United Bank of Egypt as a General Manager, Treasurer and Head of Correspondent Banking, Chief Dealer of Export Development Bank and started his career as a Dealer at Suez Canal Bank.